Your customers are losing things. Provide better customer service with Crowdfind’s digital lost and found software.
Each time a customer loses something, you have a chance to show you care by offering great customer service. That is why venues and events of all sizes use Crowdfind’s digital lost and found software.
Inventory and Claim Management
Your team can track your online Lost and Found inventory and customer item claims from one centralized dashboard. This makes it easier for your team to communicate effectively with your customers and facilitate more returns. Using Crowdfind’s Lost and Found Software you can:
Track all of your inventory in one online location
Seamlessly communicate with your customers in the chat function
Customize claim forms to collect necessary item information to make matches
Use Crowdfind’s digital lost and found tools to verify you are matching the item to the rightful owner
With Crowdfind’s lost and found software, you can create a customer-facing lost and found page. This allows your customer to go to your website, search for their items themselves, and file a claim for their exact item. Worried about items getting to the rightful owner? Don’t worry, Crowdfind has countless tips for verifying ownership we share with you. With Crowdfind’s online lost and found website you can:
Allow customers to search for their items 24×7
Bring instant relief to our customers at any time of day when they see their item online
Massively decrease lost and found phone calls
Free up employee time spent on lost and found by allowing customers to do most of the work themselves by matching their claim to their item
Provide customers and employees with a transparent lost and found process