That’s where technology comes in. Using CMMS systems can improve customer satisfaction and operational efficiency. FixIt, Crowdfind’s maintenance management software is the best option to improve your maintenance department. With FixIt, employees can immediately notify maintenance of issues as soon as they spot them. The best part? Using the software is as easy as taking a picture.
When an employee notices an issue, they open the FixIt app and snap a photo. The photo notifies the maintenance team. They see the picture and assesses the problem. Once it’s fixed, they take a photo of the finished product and mark it as done. The completed photo notifies managers that the work ticket has been closed and the job is complete.
Our maintenance management software also works as a work ticket manager. Managers can prioritize work tickets based on importance, add notes and more photos, assign tasks, and communicate with employees through the dashboard.
By using FixIt, companies can be sure their customers are experiencing their venue in the best possible state. Seeing that your business takes such great care of their venue, customers will feel valued and safe. Nothing will hold them back from fully enjoying their experience.